Question 1

What areas do you cover?

Accepted Answer

I am based in Stourbridge (DY8) and cover the west midlands and Worcestershire primarily as a rough guide. If you are a bit further out, there is a possibility that I could travel further so please get in touch! In some cases, I may need multiple animals to treat and or increased travel expenses depending on how much further you are. I’m more than happy to try and work something out.

Question 2

What is your hygiene procedure?

Accepted Answer

At ER Vet Physio we take this very seriously ensuring that we wash our hands between clients or using antibacterial hand gel when this is not available. All uniform is washed regularly and changed between clients when needed. All equipment is also regularly cleaned and disinfected. Any animals showing signs of infection/virus will not be treated, due to the risk of spreading it to other clients. It would also not be fair to treat your animal due to their already comprised immune system. If you have a booking, please get in touch as soon as possible so we can discuss your appointment and you can avoid the less than 24-hour notice charge.

Question 3

What qualifications do you have?

Accepted Answer

I have an integrated master's from Writtle University College, allowing me to be a member of the National Association of Veterinary Physiotherapist (NAVP) and Register of Animal Musculoskeletal Practitioners (RAMP).

Question 4

Can I book in with you for myself?

Accepted Answer

Unfortunately, I am only qualified and insured to treat animals.

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